INTEGRATED POLICY Solar Porto de Galinhas is firmly committed to always prioritizing customer satisfaction, ensuring a hospitality environment that fully meets their needs and expectations. To achieve this commitment, we have established the following principles and guidelines:

1. Memorable Experience for Our Guests: We seek to provide an unforgettable experience for our guests, offering excellent services and high-quality facilities, with the participation of everyone who is part of our team.

2. Strengthening Our Brand: We aim to consolidate our brand as a reference in the hotel market, standing out for the high standard of services and the excellence in the experience offered to our customers.

3. Employee Satisfaction: We strive to ensure the satisfaction of our employees, promoting the continuous development of their skills and providing adequate working conditions, fostering a positive and collaborative environment.

4. Compliance with Requirements and Legislation: We are committed to strictly complying with all requirements and legislation applicable to our business, ensuring compliance in all operations.

5. Continuous Process Improvement: We are constantly improving our processes, aiming for excellence in the sustainability management system. This includes efficient allocation of resources, cost reduction and constant monitoring of quality standards and operational efficiency.

6. Ethical and Responsible Behavior: We maintain a high ethical standard in all our relationships, based on solid values and honest and responsible conduct.

By adopting and implementing these principles, Solar Porto de Galinhas reaffirms its commitment to excellence, customer satisfaction and sustainability, ensuring a unique and memorable experience for everyone involved in our journey.

HOW TO CONTACT THE HOTEL ABOUT THIS MATTER?

You can contact us by email: coord.qualidade@solarportodegalinhas.com.br